Solution for PKHonor Client crashing OS - BSOD

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Snapzhot
Premium Donator
Posts: 96
Joined: Sun May 03, 2020 2:37 am

Solution for PKHonor Client crashing OS - BSOD

Post by Snapzhot » Fri Aug 13, 2021 7:17 pm

I wanted to detail my experience when first running PKHonor's clients.

Problem and symptoms of the issue:
After a short amount of time, my screen would flicker and freeze up. Monitor would go black, and PC would restart. A fatal crash occured, and sometimes I would catch a BSOD with stop code: VIDEO_TDR_FAILURE.
This problem was unique to rsps's, as other games diddn't encounter this for me.

After reviewing this error, many things came up such as reinstalling drivers, all the way down to a bad video card or mobo. I reviewed the minidump with no real indicator of what causes this.

Setup:
Nvidia 3090
Ryzen 9 5900x
2 monitors, one with G-sync, one regular


Solution and cause:

My LG UltraGear had G-Sync enabled (For both windowed and full screen). Disabling this feature completely eliminates the crashing.
The issue is easily reproducible, and I wasn't able to find much about why this is occurring with G-sync!

Hope this helps someone in the future.

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Brant
Honor Player
Posts: 4324
Joined: Tue Aug 12, 2014 3:17 am

Re: Solution for PKHonor Client crashing OS - BSOD

Post by Brant » Fri Aug 13, 2021 7:27 pm

you have a 3090, and a 5900x and you use it to play pkhonor... smh

Snapzhot
Premium Donator
Posts: 96
Joined: Sun May 03, 2020 2:37 am

Re: Solution for PKHonor Client crashing OS - BSOD

Post by Snapzhot » Fri Aug 13, 2021 7:49 pm

Brant wrote: Fri Aug 13, 2021 7:27 pm you have a 3090, and a 5900x and you use it to play pkhonor... smh
Mmmh. Yeah, I might have some introspection to do.

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