Cant log in client
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- One Hit Wonder
- Posts: 2
- Joined: Wed Nov 13, 2013 4:30 am
Cant log in client
I just recently changed my password and I can log into the forums but not in the client.
- Rapsey
- Sysadmin
- Posts: 5505
- Joined: Tue Dec 01, 2009 8:00 am
- Location: Belgium
Re: Cant log in client
Although your forums and in-game accounts share the same username they are different accounts. The passwords for both accounts are separate.
You can reset your in-game password by going to the in-game account in your UCP (here) and clicking the "Recover password / bank pin" button on the right.
You can reset your in-game password by going to the in-game account in your UCP (here) and clicking the "Recover password / bank pin" button on the right.
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- One Hit Wonder
- Posts: 2
- Joined: Wed Nov 13, 2013 4:30 am
Re: Cant log in client
Okay, I have tried going to UCP, but my in-game account never had a recovery email set up for the game pw. Is there anyway I can reset the in-game pw a different way?
- Iron adam
- Event Coordinator
- Posts: 11868
- Joined: Sun Aug 24, 2014 6:07 am
- Contact:
Re: Cant log in client
I have sent out a game recovery email to your email on file. This should also allow you to use the Automated Recovery System in the future.Bandos mofo wrote:Okay, I have tried going to UCP, but my in-game account never had a recovery email set up for the game pw. Is there anyway I can reset the in-game pw a different way?