Client Issues
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- Honor Player
- Posts: 131
- Joined: Thu Nov 05, 2015 3:38 am
Client Issues
To clarify, I have deleted and re-installed the .jar client, tried the .zip and the webclient and this issue still seems to occur at the worst of times.
The issue I'm having started when I clicked my PoH Frost Portal and my client literally just closed itself, thinking this was just a one time bug I looked past it and continued to play (because when I logged in, I was inside the Frost cave)
Then the second time which was when it really annoyed me, I was going to do my corp task I enter the cave and click the door you use to get into corp and the client once again closes itself. I re-log to find that I died but luckily was my honor account and not my main. Then I just proceeded to look past it again thinking it was just a little bug. This is where I re-installed, tried webclient (which never works, just saying) and tested the .zip client. Of course, this client closing issue just keeps happening at random times, like even if I click my bank it will close itself and it has gotten to the point where pretty much most actions still end up closing the client.
Other than re-installing, using the troubleshoot guide I have not tried anything else and would really appreciate a resolve to this issue so I can play the game again.
Update: this issue is still ongoing, although I have found many more ways for my client to close such as teleporting to the fight caves, actually literally dying on the game closes it, merely clicking something and I did ::timeplayed which also closed the client.
Also, I can understand this is an issue that hasn't happened to anyone so this isn't something that can be resolved straight off the bat. But I posted this a few days ago and I have not had any assistance, I feel like I have been left in the dirt to resolve myself.
I have factory reset my PC, re-installed, sweeped my PC for malware with 3 antivirus software's; Malwarebytes, Avast and out of impulsiveness I downloaded Kaspersky to triplecheck my shit and thought the issue would clear but it still happens.
The issue I'm having started when I clicked my PoH Frost Portal and my client literally just closed itself, thinking this was just a one time bug I looked past it and continued to play (because when I logged in, I was inside the Frost cave)
Then the second time which was when it really annoyed me, I was going to do my corp task I enter the cave and click the door you use to get into corp and the client once again closes itself. I re-log to find that I died but luckily was my honor account and not my main. Then I just proceeded to look past it again thinking it was just a little bug. This is where I re-installed, tried webclient (which never works, just saying) and tested the .zip client. Of course, this client closing issue just keeps happening at random times, like even if I click my bank it will close itself and it has gotten to the point where pretty much most actions still end up closing the client.
Other than re-installing, using the troubleshoot guide I have not tried anything else and would really appreciate a resolve to this issue so I can play the game again.
Update: this issue is still ongoing, although I have found many more ways for my client to close such as teleporting to the fight caves, actually literally dying on the game closes it, merely clicking something and I did ::timeplayed which also closed the client.
Also, I can understand this is an issue that hasn't happened to anyone so this isn't something that can be resolved straight off the bat. But I posted this a few days ago and I have not had any assistance, I feel like I have been left in the dirt to resolve myself.
I have factory reset my PC, re-installed, sweeped my PC for malware with 3 antivirus software's; Malwarebytes, Avast and out of impulsiveness I downloaded Kaspersky to triplecheck my shit and thought the issue would clear but it still happens.
Last edited by Rgh on Mon Feb 19, 2018 9:37 pm, edited 1 time in total.
- Tezey
- Honor Player
- Posts: 1679
- Joined: Thu Jul 03, 2014 7:13 pm
- Location: Sweden
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- Honor Player
- Posts: 131
- Joined: Thu Nov 05, 2015 3:38 am
Re: Client Issues
Bump. This is still happening and I have tried everything to resolve this myself, including factory resets to sweeping my pc with antivirus softwares to literally re-installing for the 4-5th time.
Also used the troubleshooting guide a few times, there was days this didn't happen but I almost died at corp again to this issue and had to get my cc to save me before I did. Would really appreciate any response at this moment of time as there wasn't one to start with.
Also used the troubleshooting guide a few times, there was days this didn't happen but I almost died at corp again to this issue and had to get my cc to save me before I did. Would really appreciate any response at this moment of time as there wasn't one to start with.
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- Honor Player
- Posts: 131
- Joined: Thu Nov 05, 2015 3:38 am
Re: Client Issues
bump again.
now i teleport to yanille and this will happen, also had this issue with dragons cave too. (everything stated above still happens to this very moment)
now i teleport to yanille and this will happen, also had this issue with dragons cave too. (everything stated above still happens to this very moment)
- Iron adam
- Event Coordinator
- Posts: 11868
- Joined: Sun Aug 24, 2014 6:07 am
- Contact:
Re: Client Issues
What are your system specs? PC, OS, cpu, gpu, etc.
Also what is your java version? Try downloading the most recent one, if you haven't already.
Also what is your java version? Try downloading the most recent one, if you haven't already.
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- Honor Player
- Posts: 131
- Joined: Thu Nov 05, 2015 3:38 am
Re: Client Issues
This is still an issue, although sometimes when I go to these places it may not happen. Majority of the time it does, kinda getting annoying considering I have to suicide in most places just so I can pvm/go there without it closing.
For example, if I have a corp/kbd task I'll go there naked to trigger the client to close. When I open a new one, and return its completely fine. Yeah, can't even fathom how frustrated this gets me.
For example, if I have a corp/kbd task I'll go there naked to trigger the client to close. When I open a new one, and return its completely fine. Yeah, can't even fathom how frustrated this gets me.
- Rapsey
- Sysadmin
- Posts: 5505
- Joined: Tue Dec 01, 2009 8:00 am
- Location: Belgium
Re: Client Issues
What we really need to figure out what's causing it to crash is the output from the black screen / terminal / cmd. IIRC the Windows clients have shortcuts to run them with that output visible, the others need to be launched from a terminal. You appear to be using the Windows installer client now so you should have a "Play PkHonor (with black screen)" shortcut.
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- Honor Player
- Posts: 131
- Joined: Thu Nov 05, 2015 3:38 am
Re: Client Issues
I just ran that shortcut file and it gives me a "The system cannot find the path specified" error. Quite clueless to what this means to be honestRapsey wrote:What we really need to figure out what's causing it to crash is the output from the black screen / terminal / cmd. IIRC the Windows clients have shortcuts to run them with that output visible, the others need to be launched from a terminal. You appear to be using the Windows installer client now so you should have a "Play PkHonor (with black screen)" shortcut.
- Rapsey
- Sysadmin
- Posts: 5505
- Joined: Tue Dec 01, 2009 8:00 am
- Location: Belgium
Re: Client Issues
It looks like a bug has crept in with newer Windows versions that breaks the black screen launcher, but only when used from the start menu (and probably also desktop shortcuts). Please navigate to your Documents > My Games > PkHonor folder. It should work if you run it from there.Rgh wrote:I just ran that shortcut file and it gives me a "The system cannot find the path specified" error. Quite clueless to what this means to be honest