Connection problems? Read me!

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Mike
Programmer
Posts: 6346
Joined: Sun Nov 01, 2009 8:00 pm
Location: PkHonor HQ

Connection problems? Read me!

Post by Mike » Mon Mar 16, 2015 4:27 pm

As of recently, several players have experienced some connectivity issues. As in: their client tries to log in for 30 - 60 seconds, then says "Error connecting to server". However, after a few tries, it eventually works and then they can just play normally again.

We've determined this to be a misconfiguration in the firewall at our hosting company, so now we're working with them to resolve this issue as soon as possible.

Either way, if you get the above error, just keep trying until it works. If it doesn't work even after a few minutes, there may be something wrong with your own firewall or antivirus.

Our apologies for this inconvenience.

S4ge
Senior Member
Posts: 252
Joined: Sat Oct 04, 2014 12:14 pm

Re: Connection problems? Read me!

Post by S4ge » Mon Mar 16, 2015 4:31 pm

Np Mike, you're amazing :ugeek:

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Ice13arrage
Novice
Posts: 34
Joined: Tue Jul 29, 2014 4:48 am

Re: Connection problems? Read me!

Post by Ice13arrage » Mon Mar 16, 2015 5:03 pm

Yeah, I've noticed this happen quite a bit. Was about to post but figured we'd get updated on it.

Thanks for the update :jiggly:

D 4 u 4
Premium Donator
Posts: 1046
Joined: Fri Apr 12, 2013 11:23 pm
Location: Shropshire, UK

Re: Connection problems? Read me!

Post by D 4 u 4 » Mon Mar 16, 2015 9:51 pm

Gl fixing it.

Also, what's the situation with glacors?

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Rawr
Premium Donator
Posts: 13370
Joined: Sat Apr 13, 2013 5:23 pm

Re: Connection problems? Read me!

Post by Rawr » Mon Mar 16, 2015 10:44 pm

I get this everytime I log in now. Kinda sucks. Makes my daily voting session take twice as long. Glad it's being looked into though.
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Jumping bug
Honor Player
Posts: 1002
Joined: Sat May 25, 2013 5:26 am
Location: Granite Falls, Washington

Re: Connection problems? Read me!

Post by Jumping bug » Tue Mar 17, 2015 12:51 am

Thanks Mike. We appreciate the update.
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Juanes
Rookie
Posts: 24
Joined: Wed Jan 14, 2015 7:31 am

Re: Connection problems? Read me!

Post by Juanes » Tue Mar 17, 2015 7:04 am

Yea haven't been able to log in for a month now.. it sucks.. keeps saying "pkhonor has been updated" "exit and reopen this page" but guess what, I've done did that over 100 times. It's a good thing it's been busy at work cause I'd be bored out my mind.

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Opulent
Honor Player
Posts: 282
Joined: Wed Jan 22, 2014 6:13 pm
Location: Finland

Re: Connection problems? Read me!

Post by Opulent » Tue Mar 17, 2015 7:14 am

Thanks for telling what the problem is. :) Hope it'll get fixed soon!

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Rawr
Premium Donator
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Joined: Sat Apr 13, 2013 5:23 pm

Re: Connection problems? Read me!

Post by Rawr » Tue Mar 17, 2015 3:43 pm

Juanes wrote:Yea haven't been able to log in for a month now.. it sucks.. keeps saying "pkhonor has been updated" "exit and reopen this page" but guess what, I've done did that over 100 times. It's a good thing it's been busy at work cause I'd be bored out my mind.
That's a different problem. Remove everything Pkhonor related from your computer and re-download the client. That should fix your problem.
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Jumping bug
Honor Player
Posts: 1002
Joined: Sat May 25, 2013 5:26 am
Location: Granite Falls, Washington

Re: Connection problems? Read me!

Post by Jumping bug » Tue Mar 17, 2015 11:03 pm

Is there a time frame when this might be fixed?
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