Moderators: 'junior' and 'senior' or just 'moderator'?
Posted: Sat Aug 31, 2013 1:46 am
There will shortly be some changes in the staff team, mostly as experiment (to know if it works). If the changes turn out to work, we can apply them. If not, we can always go back to the old system. In any case, it doesn't hurt to try.
One of the changes that has been suggested would be that there be no more distinction between 'junior' and 'senior' moderator (or 'help' and 'pvp' moderator as they used to be called), but that there would simply be one team of moderators (with a head mod).
One new rank will definitely be introduced, namely an official 'trial moderator' rank for those who are attempting to become a moderator. As part of the experiment, the helper rank will be reinstated to make sure help requests are handled smoother and the moderators don't need to concern them with those as much. Helpers would have no ties with the staff team and would not be any step-up to moderator, it's just an entirely different team altogether. If a helper wants to become a moderator later on, they will need to fill out a separate application for that and go through the same process as any other trial mod.
It would also not be up to the moderators to boss the helpers around. Neither party has any authority over the other, but both parties are recommended to help each other with cases. If a case cannot be handled by a helper, he hands it over to a moderator. If a moderator is being bothered by a player who needs some general knowledge about the game, the mod can forward him to a helper.
Helpers would have no authority whatsoever, just players with an easily recognizable crown and with access to ::helpyell (or ::hy) for easy communication with the rest of the staff team.
In any case, the reinstatement of the helper rank is one of the reasons we want to try and remove the distinction between 2 types of moderators. The other is that senior (or pvp) moderators still somewhat 'look down' on the junior (help) moderators while they should all be part of one team.
Please let us know if you agree with this, and if not, why you think it would be a bad idea.
One of the changes that has been suggested would be that there be no more distinction between 'junior' and 'senior' moderator (or 'help' and 'pvp' moderator as they used to be called), but that there would simply be one team of moderators (with a head mod).
One new rank will definitely be introduced, namely an official 'trial moderator' rank for those who are attempting to become a moderator. As part of the experiment, the helper rank will be reinstated to make sure help requests are handled smoother and the moderators don't need to concern them with those as much. Helpers would have no ties with the staff team and would not be any step-up to moderator, it's just an entirely different team altogether. If a helper wants to become a moderator later on, they will need to fill out a separate application for that and go through the same process as any other trial mod.
It would also not be up to the moderators to boss the helpers around. Neither party has any authority over the other, but both parties are recommended to help each other with cases. If a case cannot be handled by a helper, he hands it over to a moderator. If a moderator is being bothered by a player who needs some general knowledge about the game, the mod can forward him to a helper.
Helpers would have no authority whatsoever, just players with an easily recognizable crown and with access to ::helpyell (or ::hy) for easy communication with the rest of the staff team.
In any case, the reinstatement of the helper rank is one of the reasons we want to try and remove the distinction between 2 types of moderators. The other is that senior (or pvp) moderators still somewhat 'look down' on the junior (help) moderators while they should all be part of one team.
Please let us know if you agree with this, and if not, why you think it would be a bad idea.