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Post-ban Help

Posted: Wed Mar 20, 2019 9:05 pm
by Kingdouch
hi,

i recently got my ban appeal approved which involved a Permanent IPban,
now i can log in on the previously banned account but im not able to log in on the IP that the banned account was from meaning i can't play on my laptop even with the ban resolved.
is there a possibility that the account is unbanned but the IP is still blocked?
any way to resolve this?