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Connection problems? Read me!
Posted: Mon Mar 16, 2015 4:27 pm
by Mike
As of recently, several players have experienced some connectivity issues. As in: their client tries to log in for 30 - 60 seconds, then says "Error connecting to server". However, after a few tries, it eventually works and then they can just play normally again.
We've determined this to be a misconfiguration in the firewall at our hosting company, so now we're working with them to resolve this issue as soon as possible.
Either way, if you get the above error, just keep trying until it works. If it doesn't work even after a few minutes, there may be something wrong with your own firewall or antivirus.
Our apologies for this inconvenience.
Re: Connection problems? Read me!
Posted: Mon Mar 16, 2015 4:31 pm
by S4ge
Np Mike, you're amazing
Re: Connection problems? Read me!
Posted: Mon Mar 16, 2015 5:03 pm
by Ice13arrage
Yeah, I've noticed this happen quite a bit. Was about to post but figured we'd get updated on it.
Thanks for the update
Re: Connection problems? Read me!
Posted: Mon Mar 16, 2015 9:51 pm
by D 4 u 4
Gl fixing it.
Also, what's the situation with glacors?
Re: Connection problems? Read me!
Posted: Mon Mar 16, 2015 10:44 pm
by Rawr
I get this everytime I log in now. Kinda sucks. Makes my daily voting session take twice as long. Glad it's being looked into though.
Re: Connection problems? Read me!
Posted: Tue Mar 17, 2015 12:51 am
by Jumping bug
Thanks Mike. We appreciate the update.
Re: Connection problems? Read me!
Posted: Tue Mar 17, 2015 7:04 am
by Juanes
Yea haven't been able to log in for a month now.. it sucks.. keeps saying "pkhonor has been updated" "exit and reopen this page" but guess what, I've done did that over 100 times. It's a good thing it's been busy at work cause I'd be bored out my mind.
Re: Connection problems? Read me!
Posted: Tue Mar 17, 2015 7:14 am
by Opulent
Thanks for telling what the problem is.
Hope it'll get fixed soon!
Re: Connection problems? Read me!
Posted: Tue Mar 17, 2015 3:43 pm
by Rawr
Juanes wrote:Yea haven't been able to log in for a month now.. it sucks.. keeps saying "pkhonor has been updated" "exit and reopen this page" but guess what, I've done did that over 100 times. It's a good thing it's been busy at work cause I'd be bored out my mind.
That's a different problem. Remove everything Pkhonor related from your computer and re-download the client. That should fix your problem.
Re: Connection problems? Read me!
Posted: Tue Mar 17, 2015 11:03 pm
by Jumping bug
Is there a time frame when this might be fixed?