My opinion on the Rules and Punishments for those rules are as followed.
First of all, some of these rules that are enforced are completely asinine. Players are being muted for the dumbest things, and quite frankly, some of the dumbest I've ever seen. The Staff Team needs to pay more attention to the Core Set of Rules, rather than paying attention to the different rules that aren't in these Core Set of Rules. These Core Set of Rules are enumerated, while they also coincide with implied rules.
If you don't know the enumerated Core Set of Rules, here they are:
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The list below are a set of actions that are against the rules:
1) Offensive language (Swearing is allowed, as long as it's not projected towards others.)
2) Suspicious Activities/Scamming
3) Advertising
4) Botting
5) Bug Abuse
6) Account Sharing/Trading
7) Encouraging others to break rules
8) Threatening to Hack/Ban
9) Bribing Staff Members
10) False Reporting
11) Staff Impersonation
12) Buying/Selling/Trading of RSGP or Accounts
13) Real-World Trading
If you don't know the Implied Rules, here they are:
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The following list is a set of Rules that are implied based upon the Core Set of Rules:
1) Offensive language includes racism, sexism, religious remarks, and remarks about sexual orientation.
2) Suspicious Activities/Scamming includes both Account, and Item Scamming.
3) Advertising includes websites, and other RSPS's.
4) Botting includes Autoclicking, and Autotalking.
5) Bug Abuse includes Noclipping, and Duping.
6) Account Sharing/Trading includes giving away ones account.
7) Encouraging others to break rules (Self Explanatory)
8) Threatening to Hack/Ban includes threatening to distribute a denial of service (ddos).
9) Bribing Staff Members (Mainly a bribe for unmuting/unbanning)
10) False Reporting (Self Explanatory)
11) Staff Impersonation (Self Explanatory)
12) Buying/Selling/Trading of RSGP and/or RS Accounts (Self Explanatory)
13) Real-World Trading includes paying Real Life cash in exchange for in-game items/cash.
Everyone needs to stop worrying about people "Baiting" and stuff. If someone gives into a bait, then they deserve it, and they can take their problem with the person that baited them.
The Staff Members also need to decide what is against the rules, and what isn't. There's always cases where one Staff Member says that something is allowed, while another Staff Member says that the same thing is against the rules.
As far as appealing bans/mutes, the only thing that should not be appealable is in the case of a DDOS attack. By this I mean, someone who ddos's the server cannot appeal a ban if a ban has been issued (Common sense).
Ultimately, the Rules need to be entirely rewritten and revised, and the Staff Team's priorities on Rules needs to be revised as well. I'm not usually one to complain, but watching members of the community get muted for absolutely stupid reasons irritates me.